We'd love to hear from you...
Our people work hard to deliver these promises to you everyday:
Responsible use of premium and safe ingredients.
No added preservatives. Storage conditions stated on packaging.
Buns are freshly baked daily. Unsold buns are tallied and disposed. Strictly no reuse or resale of disposed products.
For dining service or store-bought product enquiries, we strongly encourage direct feedback to
store managers in order for you to receive personal attention and immediate assistance.
For additional dining feedback, feel free to fill in customer feedback cards available in all dining locations.
For other enquiries, please drop us an email below. Your feedback is very important to us, we will get back to you as soon as we can.
* "Contains Alcohol"
Lavender was Halal certified 2009-2011 but has since chosen to discontinue the effort as alcohol remain an important
ingredient in some traditional recipes (NOT ALL recipes).
Bakery and patisserie products that may have added alcohol as an ingredient will be stated clearly on their price tags.
* “No Pork No Lard”
All chicken, beef, turkey, lamb including gelatin that are used in Lavender bakery, patisserie and dining concepts are with halal certificates. There will be times when ingredients could not be halal-sourced or are less common such as black cod, clam and squid are used. Please be assured that it is Lavender's priority to always use premium quality ingredients that are also halal certified.
* "Sensitive Products"
Meat-containing bakery products such as sausage, otak-otak or chicken curry buns are highly perishable items, especially in
our tropical climate. They easily attract houseflies, contain high moisture and serve as nutrients for microbes and larvae to
grow rapidly after cooking. Storage method is vital and same day consumption is strongly encouraged.
* Individuals with allergy, dietary or religion restrictions, please inform our manager beforehand when dining with us. Our
kitchen will try their best to accommodate your needs. Your order may be declined if we are not confident to meet
your expectations or in an event of serious food allergy risk.
* Thank you for your interest, we are not offering any franchises currently.
No. 5, Jalan Mutiara 7, Taman Perindustrian Plentong, 81750 Masai, Johor.
| Corporate Order | Wedding | Full Moon |
| Baby Shower | L.table Reservation|
| Wine Tasting | Anniversary | Birthday |
Customer Helpline: 07-352 3233
As our contact form system is currently down,
please send your enquiries or feedback to Thank you.